Terms & Conditions

When you place an order or request goods and services from Goodmakers, you are deemed to have unreservedly agreed to the following Terms and Conditions. Please read them carefully. Last updated 25.03.25.

1. INTERPRETATION

1.1 The following definitions and rules of interpretation apply in these Conditions:

·       Seller: Goodmakers, Unit 9, Randswood Farm, The Common, West Wratting, Cambridgeshire, CB21 5LR.

·       Buyer: The person, firm, or company who purchases the Goods from the Seller.

·       Goods: Any goods agreed in the Contract to be supplied to the Buyer by the Seller (including any part or parts of them).

·       Contract: Any contract between the Seller and the Buyer for the sale and purchase of Goods or services, incorporating these Conditions.

·       Client: Any person, firm, or company who purchases Goods from the Buyer and with whom the Seller has no direct contractual relationship.

·       Delivery Point: The place where delivery of the Goods is to take place under Clause 6.

1.2 A reference to a particular law is a reference to it as in force at the relevant time, including any amendments, extensions, applications, re-enactments, or subordinate legislation in force under it.

2. APPLICATION OF TERMS

2.1 Subject to any variation under Clause 2.2, the Contract shall be governed exclusively by these Conditions. All other terms and conditions (including those the Buyer may seek to impose through a purchase order, confirmation of order, specification, or other document) are excluded.

2.2 These Conditions apply to all sales made by the Seller. Any variation to these Conditions, and any representations regarding the Goods, shall be valid only if confirmed in writing and signed by an authorised representative of the Seller. This clause does not limit the Seller’s liability for fraudulent misrepresentation.

2.3 Each order or acceptance of a quotation by the Buyer shall be deemed to be an offer to purchase Goods subject to these Conditions.

2.4 No order shall be deemed accepted by the Seller until a written acknowledgement of order is issued by the Seller, or (if earlier) the Goods are delivered to the Buyer.

2.5 The Seller reserves the right to amend these Terms and Conditions from time to time. The Buyer is responsible for reviewing the Terms and Conditions regularly. Any updates shall apply to all subsequent purchases of Goods.

2.6 No verbal statement made by the Seller's employees or agents shall be understood as a variation of these Conditions unless confirmed in writing by an authorised representative of the Seller.

2.7 The Seller reserves the right to amend these Terms & Conditions at any time. Updates will be published on the Seller’s website and will take effect immediately for all new quotations and orders. It is the Buyer’s responsibility to review the latest version prior to placing an order.

3. TITLE

3.1 Ownership of the Goods shall not pass to the Buyer untilthe Seller has received, in full and in cleared funds:

3.1.1 Payment for the Goods; and

3.1.2 Payment of all other sums which are or become due tothe Seller from the Buyer on any account.

4. PRODUCT INFORMATION

4.1 All prices are quoted in British Pounds Sterling and are exclusive of UK Value Added Tax (VAT) and delivery charges.

4.2 Due to variations in digital display settings, the Seller cannot guarantee that colours, wood grain, textures, or finishes shown on the website will exactly match the Goods delivered.

4.3 The Seller will, upon request, provide a standard sample of the selected finish to the Buyer for confirmation prior to production. Bespoke samples may be provided at an additional cost.

4.4 The Seller accepts no responsibility for any colour or finish discrepancies if the Buyer has not requested a sample prior to placing an order.

4.5 If the Buyer does not specify otherwise, Goods will be supplied with the handles, knobs, finger pulls, or touch catches shown in the Seller’s brochure or on the website. These components are included in the final quoted price.

4.6 The Seller can fit alternative handles from other products in its range, or those provided by the Buyer.

4.7 Handles supplied by the Buyer must be delivered at least 10 working days before the agreed delivery date. The Seller will not delay dispatch due to late arrival of handles. Any costs associated with forwarding or fitting late-supplied handles will be the Buyer’s responsibility. Handles cannot be fitted on-site.

4.8 Upon request, the Seller can source and order specific handles chosen by the Buyer. All related costs, including postage, will be added to the final invoice.

4.9 Unless using standard fabric options from the Seller’s collection, the Buyer is responsible for supplying all upholstery and fabric materials. If the Buyer’s fabric is not delivered to the Seller at least10 working days before dispatch, upholstered Goods may be delivered separately at additional cost. The Seller cannot store Goods due to delayed fabric deliveries.

4.10 All fabric must be supplied with afire-retardant coating. Free-issue fabrics must comply with fire safetyrequirements.

4.11 Any custom sizing must be specified at thetime of order. Due to hand-finishing, all sizes are approximate with atolerance of ±5mm.

4.12 Customised specifications must be confirmed inwriting via email. Verbal agreements or quote-stage mentions are not binding. Any ambiguity in specifications will be interpreted at the Seller’s discretion.

4.13 The Seller may occasionally update product specifications or designs. The Buyer is responsible for reviewing the most current product information on the Seller’s website. Products from the standard collection will always be supplied according to the latest specifications.

4.14 All standard collection furniture with drawersincludes premium runners (e.g. soft-close, push-to-open, or concealed), thecost of which is included in the final price. The Seller advises againstsubstituting premium runners with standard alternatives and disclaims liabilityfor reduced performance due to such substitutions.

5. ORDERING

5.1 Once the Buyer confirms their order via email, theSeller will issue an email confirmation of acceptance. It is the Buyer’sresponsibility to check the order details and notify the Seller immediately ofany errors.

5.2 The Buyer must provide accurate, current, and completepersonal information when placing an order and must not impersonate anotherperson or entity.

5.3 If a deposit is requested, the Goods will not beprocessed until payment is received. The Seller is not liable for delays ornon-delivery due to non-payment of the deposit.

5.4 The quoted lead time begins once the deposit or fullpayment is received by the Seller.

5.5 The quoted lead time assumes that all design drawingsare signed off within two weeks of initial issue. Delays in sign-off may resultin indefinite lead time extensions.

5.6 It is the Buyer’s responsibility to ensure that thedimensions of the Goods are compatible with the access points and spaces at theDelivery Point and that all health and safety requirements are met.

5.7 At the Buyer’s request and cost, the Seller can conductan installation survey or access check. This is recommended for complex spacesor access restrictions. Charges start at £150 + VAT and will be confirmed inadvance.

5.8 For bespoke furniture, access checks must be requestedbefore final design drawings are signed off.

5.9 The Seller is not responsible for any costs incurredfrom design revisions or failed deliveries resulting from lack of an accesscheck.

6. DELIVERY

6.1 The Seller will provide the Buyer with a proposed delivery date via email. While the Seller will try to accommodate the Buyer’s preferences, delivery dates are subject to change due to unforeseen circumstances.

6.2 If the Buyer needs to amend the delivery date, the Seller will make reasonable efforts to reschedule. Similarly, the Seller may need to revise the delivery date and shall not be liable for any resulting financial claims.

6.3 If delays are caused by the Buyer—whether intentional or accidental—including but not limited to late provision of specifications, fabrics, fittings, or access issues, the Goods will be invoiced in full. Storage charges will also apply.

6.4 The Seller cannot commit to fixed delivery times due to logistical uncertainties (e.g., traffic conditions). Times given are estimates only.

6.5 One day prior to delivery, the Seller will provide a 1-hour delivery window or an update regarding delays. The Seller accepts no responsibility for any loss resulting from late delivery due to circumstances beyond its control.

6.6 Delivery will be made to the main entrance of the Delivery Point unless an alternative has been agreed in writing in advance.

6.7 The Seller provides a standard 2-person white glovedelivery service. If items require more than two people to move, the Buyer isresponsible for providing the necessary additional help.

6.8 Delivery Pricing

6.8.1 – Standard Collection Items:
Deliveries of items from the Goodmakers standard collection within 125miles of CB21 5LR are priced as follows, with a total delivery cost cap of £150 (excluding VAT). Deliveries beyond this radius will be quoted on a case-by-case basis.

Standard Delivery Fees (Ex. VAT):
• Rectangular/Oval Dining Tables – £55
• Round Dining Tables – £45
• 6-Drawer Chests – £45
• Desks – £45
• Sideboards – £45
• 3-Drawer Chests – £30
• Coffee Tables – £30
• 2-Door Cabinets – £25
• Console Tables – £25
• Dressing Tables – £25
• Bedside Tables – £20
• Side Tables – £15

6.8.2 – Bespoke Items:
Delivery of bespoke Goods will be quoted separately based on the item’s dimensions, weight, handling complexity, and delivery location. As a guide, a 50% surcharge may apply to the standard delivery fees listed above. Due to their custom nature, bespoke Goods may require additional manpower, protective packaging, or special handling during delivery. Any such requirements will be assessed and outlined in the quotation prior to confirmation.

6.9 Where possible, delivery drivers will place the Goods in the appropriate room. If access is difficult or unsafe, the drivers may decline. In such cases, it is the Buyer’s responsibility to relocate the Goods.

6.10 The Buyer must inspect the Goods upon delivery and signthe delivery note confirming the items have been received in good condition.

6.11 The Seller is not liable for any damage caused by theBuyer when moving Goods after delivery. Failed deliveries due to access orother issues are still chargeable in full.

6.12 Some deliveries may require assistance with unloading. This will be communicated in advance. If the Buyer is unable to assist, the Seller may provide extra manpower at the Buyer’s cost.

6.13 It is the Buyer’s responsibility to thoroughly inspect the Goods upon delivery and sign the delivery note. Any damage or issues must be noted on the delivery note at the time.

6.14 If a third party or the Client is signing on behalf of the Buyer, they must be authorised to do so.

6.15 If the Buyer fails to take delivery or respond to delivery arrangements, additional charges may apply for storage, redelivery, and insurance.

6.16 If no one is available at the Delivery Point, the delivery will not take place, and the Buyer will be responsible for rescheduling and all related charges.

6.17 The Seller is not responsible for any issues that arise after the Goods are moved from the Delivery Point to another location.

6.18 The Buyer remains responsible for the Goods if they arebeing stored prior to final placement.

6.19 The Seller is not liable for damage caused duringdelivery to locations with restricted access. It is the Buyer’s responsibilityto ensure the premises are suitable.

6.20 Upon request, and where possible, the Seller maydisassemble or part-assemble Goods on-site. This must be arranged in advanceand may incur additional charges.

6.21 The Seller does not install, hang, or fix Goods towalls. The Buyer is responsible for any such installation and assumes allassociated risks.

6.22 Responsibility and liability for the Goods transfer tothe Buyer once they have been signed for as received.

6.23 If the Goods are delivered in instalments, eachinstalment shall constitute a separate Contract. Failure to deliver anyinstalment, or any claim related to an instalment, does not entitle the Buyerto treat the entire Contract as repudiated.

6.24 The Seller is not liable for any direct, indirect, orconsequential losses (including economic loss, loss of profit, business,goodwill, or similar) arising from delivery delays, even if caused by theSeller’s negligence. The Buyer may not cancel the Contract unless a delayexceeds 90 days.

6.25 Orders for delivery to remote areas or outside the UKmainland are subject to separate terms and may incur extended delivery times orlimitations. Import duties, taxes, or restrictions are the sole responsibilityof the Buyer.

6.26 The Seller delivers Goods within the United Kingdomonly unless otherwise agreed in writing.

6.27 For exported orders, payment must be made in fullbefore release for shipping. Unless otherwise agreed, the Buyer is responsiblefor arranging export delivery. Delivery is deemed complete when the Goods reachthe UK shipping address provided by the Buyer.

6.28 If delivery is delayed due to Buyer-related causes,including storage needs, the Buyer must nominate a storage provider and provideaccurate delivery details. Goods will be delivered to that location at theBuyer’s risk.

6.29 The Seller accepts no liability for Goods placed intostorage. If the Buyer does not nominate a storage provider, emergency storagemay be arranged by the Seller without quotation. All associated charges will beadded to the Buyer’s invoice.

6.30 If delivery is delayed by the Buyer (intentionally orotherwise) or a suitable delivery date is not agreed within the stated leadtime, the Seller may store the Goods. Storage fees will begin two weeks afterthe original confirmed delivery date and are charged as follows:

Storage Fees (per item, per week, Ex. VAT):

·       Large items (e.g. dining tables, shelving units,sideboards, drinks cabinets, chests of drawers, desks): £35

·       Medium items (e.g. dressing tables, coffeetables, console tables, media units, 2-door cabinets): £20

·       Small items (e.g. bedside tables, mirrors, sidetables, shelves): £10

6.31 The Seller holds responsibility for insuring the Goodswhile in transit until they are delivered and signed for at the Delivery Point.After this point, all responsibility and liability transfers to the Buyer.

7. QUALITY

7.1 The Seller warrants that, on delivery, the Goods shall:

7.1.1 Be of satisfactory quality, as defined under the Saleof Goods Act 1979; and

7.1.2 Be reasonably fit for their intended purpose.

7.2 The Seller is not liable for any defect resulting from:

·       Fair wear and tear;

·       Wilful damage, negligence, or misuse;

·       Abnormal conditions;

·       Alteration or repair without the Seller’s priorwritten consent.

7.3 Natural timber may vary in colour and grain pattern andmay react to sunlight or environmental changes (e.g. temperature and humidity).Such variations are not considered defects in the finish or the Seller’s Goodsor craftsmanship.

7.4 Once delivered and signed for, the Buyer or their Clientis responsible for ensuring the Goods are not misused or placed in unsuitableenvironments.

7.5 Push-to-open drawer runners are precision mechanismsthat may require adjustment over time due to frequent use or furnituremovement. This is not considered a fault. Maintenance and adjustment are theBuyer’s responsibility.

7.6 The Seller can provide care and maintenance services forthe Goods at an additional cost.

7.7 Although all mirrors and glass used by the Seller havepolished edges, they remain fragile and must be handled with care. The Buyerassumes responsibility for the safe handling of such items.

7.8 Uneven flooring may affect how doors and drawersoperate. If a service call is required due to this issue, the Seller reservesthe right to charge for time and travel.

8. PRICE AND PAYMENT

8.1 All Goods remain the property of the Seller untilpayment has been received in full.

8.2 An order is considered confirmed only once a deposit orfull payment has been received.

8.3 First-time Buyers ordering bespoke Goods must pay 100%of the order value in advance.

8.4 Existing Buyers are required to pay a 50% deposit uponorder confirmation. The remaining balance is due 30 days after the deliverydate.

8.5 Failure to pay on the agreed dates may result in delayeddelivery or the collection of previously delivered Goods.

8.6 The Seller does not offer any form of credit facility.

8.7 Payments must be made by bank transfer unless the Selleradvises otherwise. Bank details are provided on all relevant documentation.

8.8 All prices quoted exclude VAT, delivery, and anypart-assembly fees unless explicitly stated.

8.9 Quotations are valid for 30 days from the date issued.

8.10 All invoices are payable in full within 30 days.

8.11 Pro forma orders not paid within one month may besubject to cancellation charges.

8.12 Payment is not deemed received until funds are clearedin the Seller’s account.

8.13 Goods are invoiced on delivery. If delivery is delayedby the Buyer, the Goods will be invoiced in full and payment is due within 30days of the originally scheduled delivery date.

8.14 Any agreed discounts apply only to invoices paid within30 days. Late payments void such discounts.

8.15 All prices and charges are subject to VAT at theprevailing rate.

9. CANCELLATIONS AND ALTERATIONS

9.1 The Seller will confirm receipt of the Buyer’s depositvia email. It is the Buyer’s responsibility to ensure all order details arecorrect at this stage.

9.2 The Seller will manufacture the Goods in accordance withthe drawings signed off by the Buyer. The Seller accepts no liability if theGoods do not meet the Buyer’s requirements and the Buyer failed to reportdiscrepancies prior to production.

9.3 If the Buyer cancels an order after the deposit is paid,the deposit may not be refundable.

9.4 All cancellations, changes, or alterations must besubmitted in writing.

9.5 The Seller is not liable for Goods that are no longerrequired after delivery. Once delivered and signed for, the Buyer is fullyliable for the Goods. This applies to both bespoke and standard collectionitems, as all Goods are customisable and made to order, and thereforenon-returnable.

10. DAMAGE AND COMPLAINTS

10.1 All Goods must be inspected and signed for upondelivery, including when delivered to third-party shipping agents or storageproviders.

10.2 If no one is present to sign for the Goods at the timeof delivery, they will be returned to the Seller’s depot. Additional chargesmay apply for storage and redelivery.

10.3 Any visible damage or defects must be recorded on thedelivery note and returned to the delivery driver at the time of delivery. TheSeller will not accept responsibility for issues not noted on a signed deliverydocument.

10.4 In the unlikely event that the Goods are faulty or donot conform to the terms of the Contract, the Buyer must notify the Sellerimmediately upon receipt. The delivery driver will return the item(s) forinspection.

10.5 If a fault is confirmed upon inspection, the Sellerwill contact the Buyer to arrange repair or replacement. Any necessaryredelivery will be made at no cost to the Buyer.

10.6 Repairs or replacements are only applicable if theGoods are found to be faulty or non-compliant with the Contract and have notbeen installed.

11. BESPOKE GOODS

11.1 Once the Buyer has requested a quotation for bespokeGoods, the Seller will contact the Buyer to discuss the requiredspecifications. Further clarification may be requested to ensure fullunderstanding.

11.2 The Seller aims to provide a written quotation within24–48 hours. However, the Seller is not liable for any consequential lossresulting from a delay in issuing a quotation.

11.3 Bespoke Goods are produced at the Buyer’s request. TheSeller makes no warranty that bespoke Goods will meet any particular purposeunless specified in writing. It is the Buyer’s responsibility to ensure alldimensions and specifications are accurate.

11.4 The Seller is not liable for bespoke Goods that fail tomeet requirements due to Buyer error or omission in specifications provided.

11.5 Where specifications are not clearly provided, theSeller’s production team will interpret them at their discretion. The Selleraccepts no liability for variations resulting from such interpretation.

11.6 A purchase contract is only formed once the deposit hasbeen paid in full and the Seller confirms acceptance of the project. Productionwill not begin without cleared funds.

11.7 A 50% deposit is required prior to the commencement ofmanufacture. This deposit is non-refundable.

11.8 Upon receiving the deposit, the Seller will createcomputer-modelled drawings, including technical specifications, for the Buyer’sreview.

11.9 Before these drawings can be produced, the Buyer mustprovide accurate reference drawings and/or images, including key details suchas dimensions, finishes, and materials.

11.10 These drawings are intended for visualisation purposesonly. They will include up to three presentation views and orthographicdrawings. Visual discrepancies between the drawings and the final Goods are notconsidered defects.

11.11 The Buyer is expected to review, request revisions,and provide written sign-off on the drawings. The first version and onerevision are included free of charge. Subsequent revisions will incur a fee of£35 + VAT per revision.

11.12 Additional changes to the design after sign-off mayincur further charges, which will be outlined in the final invoice.

11.13 The lead time quoted is conditional upon the Buyersigning off design drawings within 14 days of receipt. Delays may result in thelead time being extended indefinitely.

11.14 The Seller accepts no liability for differences incolour, grain, or scale between the final Goods and the visual representationsshown in the computer modelled drawings.

11.15 The Buyer accepts full responsibility for anydeviation between approved drawings and final Goods once written confirmationhas been provided.

11.16 The Seller is not liable for any copyrightinfringements that arise from using Buyer-supplied designs. The Buyer is solelyresponsible for ensuring all intellectual property rights are respected.

11.17 Delivery for bespoke orders typically ranges from 4 to16 weeks, depending on complexity. A delivery date will be proposed andconfirmed in the quotation.

11.18 As per Section 6, delivery is to the agreed DeliveryPoint. The Buyer must ensure the premises are suitable and accessible. TheSeller is not liable for any issues arising from restricted access. Goods thatdo not fit cannot be returned.

11.19 Due to the complexity of bespoke orders, requireddesign changes may occasionally delay delivery. The Seller accepts no financialliability for such delays

11.20 All intellectual property rights, including but notlimited to design drawings, sketches, models, and specifications, remain theproperty of the Seller unless otherwise agreed in writing.

11.21 The Seller reserves the right to retain and archivebespoke design specifications and dimensions for internal use, repeat orders,portfolio inclusion, or future reference.

11.22 Unless otherwise agreed in writing, the Seller mayphotograph finished bespoke Goods for use in marketing, promotional materials,or their portfolio. Locations and client details will not be disclosed withoutexpress permission.

12. CARE AND MAINTENANCE SERVICE

12.1 The Seller offers a long-term care and maintenanceservice for Goods, including re-oiling and upkeep of oiled timber surfaces.Full service details are available on the Seller’s website.

12.2 The Seller recommends applying a maintenance coat ofoil to heavy-use oiled timber surfaces (e.g. tabletops, desktops) at least onceevery three years to preserve appearance and durability.

12.3 The cost of this service will be determined on acase-by-case basis, depending on the scope of work and location. Pricing willbe quoted prior to booking.

12.4 To arrange a service, the Buyer must contact the Sellerby phone or email. A suitable date and time will then be scheduled.

12.5 Technicians attending the service appointment will notconduct on-site repairs.

12.6 If Goods show signs of damage such as stains,scratches, or neglect, the Buyer must notify the Seller promptly. The Sellercan advise on next steps and provide an estimate for any repair work required.Depending on the nature of the damage, full restoration may not be possible.

12.7 This service is designed to complement, not replace,regular day-to-day care of the Goods by the Buyer.

13. WARRANTY

13.1 All Goods supplied by the Seller include a five-yearwarranty, effective from the date of delivery. This warranty covers defects inmaterials and workmanship under normal use.

13.2 If a fault arises within the warranty period and theGoods have been used as intended, the Seller will repair or replace thedefective item at their discretion.

13.3 The warranty does not cover:

·       General wear and tear;

·       Misuse or abuse of the Goods;

·       Damage caused by improper care or accidents.

13.4 Any repair or replacement carried out under warrantydoes not extend the warranty period.

13.5 Buyers should refer to the Care & Maintenanceguidance provided by the Seller to ensure proper upkeep of the Goods.

13.6 The Goods are designed to last, but natural signs ofwear may occur over time. Regular maintenance is recommended to preserve theirquality.

13.7 The Seller recommends that Buyers consider professionalmaintenance at least once every three years, as outlined in Section 12.

14. GOVERNING LAW

14.1 These Terms and Conditions, and any dispute or claimarising out of or in connection with them or their subject matter or formation(including non-contractual disputes or claims), shall be governed by andconstrued in accordance with the laws of England and Wales.

14.2 The parties irrevocably agree that the courts ofEngland and Wales shall have non-exclusive jurisdiction to settle any disputeor claim that arises out of or in connection with these Terms and Conditions ortheir subject matter or formation.

14.3 Nothing in these Terms and Conditions affects thestatutory rights of the Buyer as a consumer.

15. FORCE MAJEURE

15.1 The Seller shall not be liable for any delay or failurein performing its obligations under the Contract if such delay or failureresults from events, circumstances, or causes beyond its reasonable control.These may include, but are not limited to:

Acts of God;

·       Governmental actions;

·       War, threat of war, or national emergency;

·       Acts of terrorism or civil disturbance;

·       Epidemics or pandemics;

·       Fire, flood, or explosion;

·       Labour disputes, strikes, or industrial actions(whether involving the Seller’s workforce or not);

·       Failure of suppliers or subcontractors toprovide goods or services;

·       Restrictions or delays affecting carriers or aninability to obtain materials or supplies.

15.2 If the event in question continues for more than 90consecutive days, either party may terminate the Contract by giving writtennotice to the other.

16. DATA PROTECTION AND PRIVACY

16.1 The Seller is committed to protecting the Buyer’sprivacy. Personal information provided by the Buyer is handled in accordancewith the UK General Data Protection Regulation (UK GDPR) and the DataProtection Act 2018.

16.2 Information collected by the Seller is used solely forthe purpose of processing the Buyer’s order and fulfilling the Contract. Itwill not be shared with third parties for marketing purposes.

16.3 The Seller may disclose the Buyer’s personal data tothird-party service providers involved in delivering the Goods (such aslogistics companies), provided those parties are under legal or contractualobligation to maintain the confidentiality and security of the data.

16.4 The Seller may also disclose personal data whenrequired to do so by law or a valid court order.

16.5 The Buyer has the right to access, correct, or requestdeletion of their personal data held by the Seller. Such requests should bemade in writing.

16.6 The Seller takes reasonable technical andorganisational precautions to prevent loss, misuse, or unauthorised access tothe Buyer’s personal data. However, the Seller cannot be held liable forbreaches beyond its reasonable control.

17. GENERAL

17.1 Each right or remedy of the Seller under the Contractis without prejudice to any other right or remedy available to it.

17.2 If any provision of the Contract is found by any courtor competent authority to be wholly or partly illegal, invalid, orunenforceable, it shall be deemed severable and the remainder of the provision(and all other provisions) shall remain in full force and effect.

17.3 Any failure or delay by the Seller in enforcing anyprovision of the Contract shall not be construed as a waiver of that or anyother provision.

17.4 A waiver by the Seller of any breach or default shallnot be deemed a waiver of any subsequent breach or default.

17.5 Nothing in these Conditions is intended to confer anybenefit or right to enforce any of these terms on any person who is not a partyto the Contract, pursuant to the Contracts (Rights of Third Parties) Act 1999.

17.6 The formation, existence, performance, validity and allaspects of the Contract shall be governed by English law, and the partiessubmit to the exclusive jurisdiction of the courts of England and Wales.

17.7 The Seller reserves the right to delegate orsubcontract any part of the manufacture, delivery, or installation of Goodswithout prior notice to the Buyer, provided that quality standards are upheld.

17.8 The Seller commits to sourcing timber and materialsfrom responsible suppliers. Where applicable, FSC-certified timber and low-VOCfinishes will be used, and this will be confirmed in the quotation or orderconfirmation.

18. DELIVERY (ADDITIONAL CLAUSES)

18.1 Where the Seller or its agents attend the Buyer’spremises for delivery, assembly, or access checks, the Seller shall not be heldliable for any damage to property unless resulting from proven negligence.

18.2 Where Goods are shipped outside of the UK, theapplicable Incoterms (International Commercial Terms) shall be agreed inwriting prior to confirmation of the order. The Seller typically operates underEXW (Ex Works) terms unless otherwise specified.